Frequently asked questions

Subscription Box Questions Answered

How does the subscription work?
Canine Brain Games is a bi-monthly enrichment subscription. Boxes ship every two months on the 20th.
 
You can skip, pause, or cancel anytime.

After checkout, you’ll receive an order confirmation email. As well as a welcome email getting your started.

If you’re not sure, email us at hello@caninebraingames.dog with the name + email you used and we’ll confirm it for you.

Each box includes:
  • 1 interactive puzzle/engagement toy
  • 1–2 play-style toys based on your dog’s style (Chaser, Chewer, Forager, or Cuddler)
  • Optional hands-on enrichment activities (if selected)
  • Unlimited access to the Enrichment Barkive (100+ expert resources)
Login To The Barkive Now
During signup, you’ll choose one:
  • Chaser: loves movement, chase, fetch
  • Chewer: loves to gnaw and shred
  • Forager: loves sniffing and searching
  • Cuddler: loves soft/comfort toys

You can change this anytime in your account dashboard.

Update Your Box Now

You can update preferences anytime in your account. Changes made before the next bill date will apply to the upcoming box.

Yes. You can add extra toys, activities, and treats so each dog gets something tailored.

The Barkive is our digital library included with every subscription—step-by-step enrichment guides, behavior support, calming tools, training tutorials, and DIY games.

Barkive home page
CUrrent Members Access Here

You can manage this in your account anytime. If you can’t access your account, email hello@caninebraingames.dog and we’ll help right away.

Subscriber dashboard

First, check around your home/mail area and with neighbors. If it still hasn’t shown up within 24–48 hours, email us and we’ll help (including filing a carrier claim when needed).

Every box is designed by Ashlie (DN-CET) with a Master’s in Psychology and 20+ years experience. It’s science-backed enrichment, not random toys.